A lot can change after a shopper submits a lead. Their budget can shift. Their vehicle preferences can change. And the truck they wanted two weeks ago might not be what they’re shopping for today.

With Shopper Alerts, your team gets timely updates for existing Cars.com leads right in your CRM. And when our AI detects a significant change in a shopper’s behavior, it sends a selling strategy alert with the latest insight and a recommended way to re-engage.

Watch Jason show how an AI selling strategy alert can help your team:

  • Quickly understand what changed in a shopper’s behavior
  • See the strategy Cars.com AI recommends based on their latest activity
  • Tailor your follow-up to what the shopper is interested in now
  • Reach back out with a more relevant reason to reconnect