Video
How to automatically set up
service drive acquisition opportunities
| 01:57
Send automated texts to source more valuable cars from the service drive
Tired of overpaying at the auctions?
If you can consistently acquire more vehicles in the service drive, you can reduce or even eliminate your dependency on them — which will scale the profitability of your used car business. Proof in point: vehicles sourced from the service drive with AccuTrade deliver 87% more profit per VIN to the bottom line1.
Our appraisal technology empowers your team to make the most of every acquisition opportunity in the service drive, and its newest feature now automatically sets up more opportunities every day. AccuTrade integrates with your DMS to automatically text service appointment reminders with a trade-in message for their current vehicle. When customers confirm interest in their vehicle’s estimated offer, a qualified lead is instantly generated in both AccuTrade and your CRM. You can even customize which vehicle and customer segments do and do not receive these messages to align with your acquisition and customer experience strategies.
This automated experience will consistently fill your acquisition pipeline with valuable used cars you can source directly from your own customers — avoiding auction expenses while teeing up sales opportunities to upgrade customers into newer models.
*This feature is currently in pilot and will be available more widely in Q2 2026.
Turn every service appointment into an acquisition opportunity
Whether they’re a handraiser from these automated text messages or just a walk-in — the ability to generate exact offers in the moment will empower your team to acquire more vehicles directly from customers, reducing or even eliminating your dependency on overpriced auctions. Connect with your local rep through the form to demo AccuTrade for your dealership.
1 Ed Martin Toyota AccuTrade Service Drive Case Study, 2024